Chats & Reviews
Consulting & Concierge
Services
Customer Engagement
Management
Chats & Reviews
Query management with strong training on service recovery.
Synagie Instant Messaging and Chat/Call Support
Synagie Seller and Product Ratings and Reviews
Synagie Ask a Question / Message Center Management
Synagie Thorough Quality Management Solutions
Consulting & Concierge Services
Highly trainable in-house beauty specialist.
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Lead and manage brand and product related queries -
Handhold customers in their purchase journey through smart probing and emphatetic tone
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Thorough customer handling guidelines
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Risk and recovery management
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Training and consumer service report insights
Customer Engagement Management
Using tools and data to engage customers more effectively.
CEM Activities Planning
- Proactively reach out to customers
- Drive traffic, conversion & followers
CES & CEM Analytics
- Customer Inquires & behavioral analysis
- Impact of CEM
Customer Segmentation
- Segment into customer groups for better targeting
- Customize messages for different scenario
GET STARTED NOW!
Join Synagie as a Brand Partner today!