
Customer Business Development (CBD)
We establish and implement exceptional e-commerce business plans and to nourish brand characters audiences love.
- Up to 300% YoY Growth in GMV
- Average 200% YoY Growth in buyers

Pricing, Assortment, and Merchandising

Campaign Management and Optimization

Strategic Business Planning

Channel Development & Management (CDM)
We develop the best shopping journey to all the potential customers.
- Most awarded platform partner in SEA through maximizing channel metrics and exceed platform benchmarks
- Executed >1,000 campaigns with good track records in optimising seller tools across all customer touch points

Store Execution & Operation

Channel Compliance & Management

Channel Development

Marketing & Creative Services (MCS)
We offer a holistic suite of Marketing & Creative Solutions designed to fulfill brands’ digital commerce ambitions, strategies, and goals.
- 80 clients across ASEAN
- Team of 75 Full Time Marketing & Design Professionals

Creative & Design (CAD)

Performance Marketing (PFM)

People and Content Marketing (PCM)

Customer Engagement Solutions (CES)
We communicate across multi-channels with smart tools & data to deliver excellent customer experiences, fostering engagement, driving conversion & loyalty.
- 100% query management with >98% Same Day Response Rate
- Efficient guided buyer conversion contribution to up to >15%

Chats and Reviews

Consulting and Concierge Services

Customer Engagement Management

Supply Chain Operations (SCO)
We offer end-to-end or modular supply chain solutions to help our brands scale their growth.
- Excellent Ship of Time and Delivery on time according to platform requirement
- Value added service of GWP, Physical Kitting, Virtual Kitting and Customized Packaging

B2B/B2C Warehousing

Logistics and Fulfilment

Supply Chain Management

Business Analytics Solutions (BAS)
We demonstrate the full brand story through data and fact-based insights & learnings.
- Uplift of 300% Year-on-Year GMV Growth
- 12% Cost Savings in Investments

Business Metrics Dashboards

Data Management, Analytics & Predictive Modelling

AI and Business Intelligence
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Join Synagie as a Brand Partner today!