Synagie’s Digital
Commerce Eco-System

Powering the Digital Transformation
in South East Asia (S.E.A.)

Synagie

Customer Business Development (CBD)

We establish and implement exceptional e-commerce business plans and to nourish brand characters audiences love.

  • Up to 300% YoY Growth in GMV
  • Average 200% YoY Growth in buyers

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Pricing, Assortment, and Merchandising

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Campaign Management and Optimization

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Strategic Business Planning

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Channel Development & Management (CDM)

We develop the best shopping journey to all the potential customers.

  • Most awarded platform partner in SEA through maximizing channel metrics and exceed platform benchmarks
  • Executed >1,000 campaigns with good track records in optimising seller tools across all customer touch points

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Store Execution & Operation

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Channel Compliance & Management

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Channel Development

Synagie

Marketing & Creative Services (MCS)

We offer a holistic suite of Marketing & Creative Solutions designed to fulfill brands’ digital commerce ambitions, strategies, and goals.

  • 80 clients across ASEAN
  • Team of 75 Full Time Marketing & Design Professionals

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Creative & Design (CAD)

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Performance Marketing (PFM)

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People and Content Marketing (PCM)

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Customer Engagement Solutions (CES)

We communicate across multi-channels with smart tools & data to deliver excellent customer experiences, fostering engagement, driving conversion & loyalty.

  • 100% query management with >98% Same Day Response Rate
  • Efficient guided buyer conversion contribution to up to >15%

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Chats and Reviews

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Consulting and Concierge Services

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Customer Engagement Management

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Supply Chain Operations (SCO)

We offer end-to-end or modular supply chain solutions to help our brands scale their growth.

  • Excellent Ship of Time and Delivery on time according to platform requirement
  • Value added service of GWP, Physical Kitting, Virtual Kitting and Customized Packaging

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B2B/B2C Warehousing

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Logistics and Fulfilment

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Supply Chain Management

Synagie

Business Analytics Solutions (BAS)

We demonstrate the full brand story through data and fact-based insights & learnings.

  • Uplift of 300% Year-on-Year GMV Growth
  • 12% Cost Savings in Investments

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Business Metrics Dashboards

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Data Management, Analytics & Predictive Modelling

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AI and Business Intelligence

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