Customer Business Development (CBD)
We establish and implement exceptional e-commerce business plans and to nourish brand characters audiences love.
- Up to 300% YoY Growth in GMV
- Average 200% YoY Growth in buyers
Pricing, Assortment, and Merchandising
Campaign Management and Optimization
Strategic Business Planning
Channel Development & Management (CDM)
We develop the best shopping journey to all the potential customers.
- Most awarded platform partner in SEA through maximizing channel metrics and exceed platform benchmarks
- Executed >1,000 campaigns with good track records in optimising seller tools across all customer touch points
Store Execution & Operation
Channel Compliance & Management
Channel Development
Marketing & Creative Services (MCS)
We offer a holistic suite of Marketing & Creative Solutions designed to fulfill brands’ digital commerce ambitions, strategies, and goals.
- 80 clients across ASEAN
- Team of 75 Full Time Marketing & Design Professionals
Creative & Design (CAD)
Performance Marketing (PFM)
People and Content Marketing (PCM)
Customer Engagement Solutions (CES)
We communicate across multi-channels with smart tools & data to deliver excellent customer experiences, fostering engagement, driving conversion & loyalty.
- 100% query management with >98% Same Day Response Rate
- Efficient guided buyer conversion contribution to up to >15%
Chats and Reviews
Consulting and Concierge Services
Customer Engagement Management
Supply Chain Operations (SCO)
We offer end-to-end or modular supply chain solutions to help our brands scale their growth.
- Excellent Ship of Time and Delivery on time according to platform requirement
- Value added service of GWP, Physical Kitting, Virtual Kitting and Customized Packaging
B2B/B2C Warehousing
Logistics and Fulfilment
Supply Chain Management
Business Analytics Solutions (BAS)
We demonstrate the full brand story through data and fact-based insights & learnings.
- Uplift of 300% Year-on-Year GMV Growth
- 12% Cost Savings in Investments
Business Metrics Dashboards
Data Management, Analytics & Predictive Modelling
AI and Business Intelligence
GET STARTED NOW!
Join Synagie as a Brand Partner today!