Powering the Digital Transformation
in South East Asia (S.E.A.)
Customer Business Development (CBD)
We establish and implement exceptional e-commerce business plans and to nourish brand characters audiences love.
- Up to 300% YoY Growth in GMV
- Average 200% YoY Growth in buyers
Pricing, Assortment, and Merchandising
Campaign Management and Optimization
Strategic Business Planning
Channel Development & Management (CDM)
We develop the best shopping journey to all the potential customers.
- Most awarded platform partner in SEA through maximizing channel metrics and exceed platform benchmarks
- Executed >1,000 campaigns with good track records in optimising seller tools across all customer touch points
Store Execution & Operation
Channel Compliance & Management
Marketing & Creative Services (MCS)
We offer a holistic suite of Marketing & Creative Solutions designed to fulfill brands’ digital commerce ambitions, strategies, and goals.
- 80 clients across ASEAN
- Team of 75 Full Time Marketing & Design Professionals
Creative & Design (CAD)
Performance Marketing (PFM)
People and Content Marketing (PCM)
Customer Engagement Solutions (CES)
We communicate across multi-channels with smart tools & data to deliver excellent customer experiences, fostering engagement, driving conversion & loyalty.
- 100% query management with >98% Same Day Response Rate
- Efficient guided buyer conversion contribution to up to >15%
Chats and Reviews
Consulting and Concierge Services
Customer Engagement Management
Supply Chain Operations (SCO)
We offer end-to-end or modular supply chain solutions to help our brands scale their growth.
- Excellent Ship of Time and Delivery on time according to platform requirement
- Value added service of GWP, Physical Kitting, Virtual Kitting and Customized Packaging
Logistics and Fulfilment
Supply Chain Management
Business Analytics Solutions (BAS)
We demonstrate the full brand story through data and fact-based insights & learnings.
- Uplift of 300% Year-on-Year GMV Growth
- 12% Cost Savings in Investments
Business Metrics Dashboards
Data Management, Analytics & Predictive Modelling
AI and Business Intelligence