Customer Business Development

Singapore | Full Time

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Roles & Responsibilities

Customer Business Development – Heart of Synagie.

As part of the Commercial team, you will help deliver retail sales target, optimize customer profits, manage inventory holdings to a mutually agreed target, and develop channel trade plans with customer to ensure timely execution of trade plans of the online boutique/s of the brand/s you manage. Equipped with enthusiasm and skill, you will be primarily responsible to:

  • Strategic account planning, leveraging our product and service capabilities, driving profitable business growth;
  • Set sales growth targets with clients and ensure end-to-end account profitability and growth of key accounts assigned;
  • Maintain as the main point of communication contact between clients and the various internal departments, in support of client’s specific e-commerce business needs, which includes channel distribution, creative and content creation, marketing support, other IT services related to e-commerce store management or website management;
  • Daily management planning of inventory for both consignment and outright-purchase stocks, maximizing sales, while leveraging on e-marketplace campaigns and brand’s marketing, promotional campaigns, while minimizing stock-out and excess stockholding risk;
  • Regular business reviews with key clients to ensure that key performance indicators are met and strategize to improve KPIs;
  • Regularly present or consult with senior level management on business trends with a view to developing new services or introduction of new products or product categories; and
  • Use knowledge of the market and competitors to identify and promote company’s unique selling propositions and differentiators to potential new clients.


We believe you will be an awesome fit for this role if you:
  • Hold a bachelor’s degree in any discipline of study;
  • Are keen to work in the eCommerce industry;
  • Have an entrepreneurial spirit and strong commercial acumen;
  • Are passionate about consumer experience, innovation, health, beauty and fashion;
  • Possess good communication and interpersonal relation skills;
  • Agile and able to work in a dynamic and fast-paced environment; and
  • Self-driven and a strong team player.


Why choose to join Synagie?

The vision. Synagie wants to be the best. We thrive on innovation. We are competitive, but we compete only with ourselves. The feeling of working on something that will only get bigger and better is unparalleled.

The culture. We are a Singapore founded company with a start up culture that is backed by Alibaba Group! You get to grow in your career managing the company’s businesses while charting the next chapter of Synagie’s growth – are you up for it?

The people. We have such an incredible and diverse mix of people from all walks of life. You will work with the smartest, warmest, and most talented people in this industry. Working with such remarkable professionals makes one beam with pride.

The expertise. The main thrust of Synagie is continuous improvement of talent through research, testing & learning, and training. We make sure you grow where you want to. With us, you will be able to learn so much about products, processes all of which may pave future opportunities to manage the company’s business while chartering the next chapter of Synagie’s growth and a lot more!

The E-Commerce. Be in the thick of the E-Commerce action where we work with FMCG and Prestige Beauty brands as well as Channel partners to drive business growth, consumers’ penetration and enhance shopping journey.

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